Refund & Return Policy

Thank you for selecting Micommerce to support your business needs. We are committed to delivering high-quality digital services. Please review our Refund & Return Policy carefully to understand how we handle refund requests for our service-based offerings.

1. Refunds for Non-Delivery of Services

We recognize that delays or failures in service delivery can occasionally occur. If the services you've purchased (referred to as "Goods" in this policy) are not delivered within the agreed time frame, you may be eligible for a refund.

1.1 Eligibility for Refund

To qualify for a refund due to non-delivery, the request must be submitted within 14 working days from the expected delivery date as outlined in the service agreement.

1.2 Refund Request Process

To request a refund, please contact our support team at admin@migrowsolutions.com within the stated period. Include relevant details such as service order, timelines, and any documentation or communication related to the agreement. Our team will investigate the case promptly.

1.3 Refund Resolution

If our review confirms that services were not delivered as per the agreement, we will issue a refund to your original payment method within 14 business days of approval.

2. Returns for Services Rendered

If you have received services and find them unsatisfactory or not aligned with what was agreed, you may be eligible for a refund under the following conditions:

2.1 Return & Refund Eligibility

You must submit your refund request within 7 days of receiving the services. The services must significantly deviate from the agreed quality or scope.

2.2 Return & Refund Procedure

Reach out to our support team at admin@migrowsolutions.com within 7 days of service delivery. Provide a detailed explanation of the issue, supported by documents or communications showing the deviation from expectations.

2.3 Refund Decision

Once we assess and confirm that the delivered services do not meet the agreed standards, a refund will be issued to your original payment method within 14 business days.

3. Service Fulfillment Timeline

At Micommerce, we follow a digital service delivery model. Upon confirmation of payment, our team begins processing your order, typically within 0–3 working days. We are committed to addressing any delays swiftly and ensuring timely fulfillment. There are no additional shipping costs associated with our services.

4. Contact Us

If you need any help or further clarification regarding our Refund & Return Policy, please don’t hesitate to reach out to our support team. We’re here to assist you and ensure you have a smooth experience with our E-commerce platform.

Micommerce is a product of Migrow Solutions Pvt Ltd. Email: admin@migrowsolutions.com Mobile: +91 9990363651 Website: https://www.micommerce.in/

Note: This policy may be updated from time to time. Please review it periodically for any changes that may affect your rights or responsibilities.